Privacy Policy

Last updated: January 2026

Introduction

Engaij, Inc. ("engaij.ai", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

We collect information in the following ways:

  • Account Information: When you create an account, we collect your name, email address, organization name, and payment information.
  • Supporter Data: Nonprofits using our platform upload and manage supporter contact information, donation history, and engagement data.
  • Usage Data: We collect information about how you use our platform, including pages visited, features used, and actions taken.
  • Technical Data: We automatically collect IP addresses, browser type, device information, and cookies.

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process donations and payments
  • Send transactional emails (receipts, password resets)
  • Improve and personalize our platform
  • Analyze usage patterns and optimize performance
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

  • Payment Processors: Stripe processes payments on our behalf.
  • Service Providers: We use AWS, email services, and analytics tools to operate our platform.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.

Data Security

We implement industry-standard security measures including encryption at rest and in transit (TLS 1.3), access controls, and regular security audits. We are working toward SOC 2 Type II certification.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

GDPR Compliance

For users in the European Economic Area, we comply with GDPR requirements. Our lawful bases for processing include consent, contractual necessity, and legitimate interests.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a prominent notice on our platform.

Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@engaij.ai
Address: Engaij, Inc., Delaware, USA